The Account Manager is the person in charge of managing a company’s relationships with its customers. They are in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company. The goal is to keep clients or accounts as long as possible. Account managers may be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. Tasks may involve project management, strategic planning, sales support, product design, service application, logistics, and marketing.
Generate sales among client accounts, including upsetting and cross-selling
Operates as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Makes sure clients receive requested products and services in a timely fashion
Communicates client needs and demands to employer company
Forecasts and tracks client account metrics
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients
Coordinate with staff members working on the same account to ensure consistent service
Collaborates with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions
Proven account management or other relevant experience
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Bachelor’s Degree in appropriate field of study or equivalent work experience
5+ years of marketing experience with agency background desirable
Deep digital understanding
Self-motivated and able to thrive in a results-driven environment
Natural relationship builder with integrity, reliability and maturity
Ability to prioritize among competing tasks
Critical thinking and problem solving skills
Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology
Excellent time and project management skills. You’re always looking to improve inefficient processes
Keen attention to detail and adherence to deadlines
Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software
Manage Multiple Projects
Attention to Detail
More than 3 years of industry experience
High interest in fashion, beauty and trends
Foreign language (English / Chinese)
Full-time (with probation period)
Fully selective working hours
How to apply
Send your application including: 01 personal introduction and career goal, 01 resume and a summary of past projects (PDF documents of 30mb or smaller) to firstname.lastname@example.org
When submitting your application via email, be sure to include [Name of position] before the title.
For example: [Graphic Designer] My name is Nguyen Van A.
Please understand that the documents and hiring process for each division is different.
Recruitment procedures and results will be notified individually by email registered on the application.
If there is any false information in the application, acceptance may be canceled.